Direct - Powered by Vantiv for Merchants

Paper is a thing of the past. And so is waiting for important data. Our back-office management system gives you access to critical information that can help you manage virtually every aspect of your business...anytime, anywhere.

  • Access detailed and summary transaction data reporting with a few simple clicks of the mouse 24 hours a day, seven days a week.
  • Choose from a wide variety of reports—from simple summary snapshots to detailed analytics
  • Process transactions online using the Direct Virtual Terminal.
  • Get online notifications of exception items, including draft retrievals and chargebacks.


Detailed transaction data reporting can help you manage inquiries and understand purchasing patterns. We give you access to more data, going farther back than most other providers allow. Turn numbers into actionable items that change the way you serve customers.

  • Research transaction history in batches or individual transactions.
  • Search by card type, transaction date, amount, time stamp, location, and processing method, to name a few.
  • Search specific card BINs for information on the card issuer.
  • Store detail-level credit, debit, and EBT transaction data for 18 months.
  • Store summary-level data for 36 months.
  • Store detail and summary-level gift card transaction data for five years.
  • Store chargeback data for nine months.

Transaction Data Reporting

Direct gives you powerful reconciliation tools that provide a quick snapshot of your account activity. Choose from a wide variety of daily and monthly reports on settlements, fees, chargebacks, and more. The best part? You won’t be buried in a sea of paper!

Our Merchant Summary Dashboard is a single point of access where you can view summary level data or drill down for more detailed reports.

  • See total credit and debit card deposits with breakdowns by card type.
  • Access a summary of settlement rejects.
  • Review all attempted authorizations.
  • Manage disputed chargebacks and retrievals.
  • Reconcile gift card transaction totals.


Our Virtual Terminal application enables you to perform back-office entries on the fly. The system fully supports card-not-present and business-to-business processing.

  • Process credit card and gift card transactions.
  • Issue credits and refunds to cardholders.
  • Charge a cardholder who received goods but was never charged.
  • Perform address verification and CVV2/CVC2 validation for card-not-present transactions.
  • Process Level II and Level III data for business-to-business interchange qualification.


Because all this valuable data is available online, you have greater control over your business and the data behind the scenes. Even more important, it's secure.

  • Direct is triple DES and SSL encrypted in accordance with Payment Card Industry (PCI) standards for information storage.
  • Direct truncates cardholder data for added security and gives you the option to set or change the user access of your employees based upon their specific needs, job roles, or responsibilities.

Learn what Vantiv can do for your business.

Call 866-622-2880 or submit our contact form.

Direct Demo