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Contact customer service.

How can we help?

Support? If you’re already a customer, this is where you can find help for all questions related to our online or in-store payment processing solutions, including financial institutions. Either way, simply fill in the form and we’ll be in touch shortly. Or, you can call or chat with us.

phone iconCustomer Service
866-622-2390
 
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Client Logins

Use the links below to log in to one of our various client sites.

Many of our web properties and client sites are still in our rebranding process. Additional branding changes will be made throughout the year.

iQ
Direct Powered by Vantiv
Client Access Tools
Client Credit Center
Worldpay Client Connection
Merchant Advantage (Formerly Merchant Care)
MercuryView

PAYD & PAYD Pro – Activate
PAYD Merchant Resource Center
eSELECT & eSELECT plus (Moneris Gateway) - Activate
eSELECT (Moneris Gateway) Merchant Resource Center
Virtual Terminal Plus

Financial Institutions
Service Numbers

For existing Worldpay EFT customers
available 24x7x365
800-278-6888

For existing Worldpay Credit customers
available 24x7x365
800-422-0733

Merchant Service Numbers

Worldpay Contact Center
Available 24x7x365
866-622-2390 (Main Customer Service)

eCommerce Merchant Support
844-843-6111

Merchant Activation Team (MAT)
866-622-2907

Worldpay Integrated Payments
Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)

Former Element Merchants
866-435-3636

Former Moneris USA customers
with a 12-digit ID number beginning with 295:
800-471-9511

Former NPC Merchants (now Worldpay/ISO)
General Help: 877-453-5933
Customer Service & Technical Support: 888-208-7231

 

 

Merchant Services

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Resources for promoting with your customers

 

PAYD® and PAYD PRO™ are trademarks of Moneris Solutions Corporation.