Contact customer service.

How can we help?

Support? If you’re already a customer, this is where you can find help for all questions related to our online or in-store payment processing solutions, including financial institutions. Either way, simply fill in the form and we’ll be in touch shortly. Or, you can call or chat with us.

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Client Logins

Financial Institutions
Service Numbers

For existing Vantiv EFT customers
available 24x7x365

For existing Vantiv Credit customers
available 24x7x365

Merchant Service Numbers

Vantiv Contact Center
Available 24x7x365
866-622-2390 (Main Customer Service)

eCommerce Merchant Support

Merchant Activation Team (MAT)

Vantiv Integrated Payments
Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)

Former Element Merchants

Former Moneris USA customers
with a 12-digit ID number beginning with 295:

Former NPC Merchants (now Vantiv/ISO)
General Help: 877-453-5933
Customer Service & Technical Support: 888-208-7231


Merchant Services

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