How can we help?

We’re activating smarter, faster, easier payments for businesses just like yours. Whatever business you’re in, we can help.

Contact Sales

Call us: 888-308-5962

Support? If you’re already a customer, this is where you can find help for all questions related to our online or in-store payment processing solutions. Either way, simply fill in the form and we’ll be in touch shortly. Or, you can call one of the numbers below.

New Customers

To learn more about how you can grow your sales, improve your business, or secure your payments data contact us now.
Call 888-308-5962 or fill out the form above.

Terminal Reset Instructions

Please go to for instructions on how to reset your Verifone terminals if needed. Ingenico terminals will automatically reset.

Merchant Services

What do you need help with?

Still need help?

Merchant Services Numbers

Vantiv Contact Center - 24x7x365 Support


eCommerce Merchant Support


Merchant Activation Team (MAT)


Vantiv Integrated Payments

Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)

Former Element Merchants:

Financial Institutions

For existing Vantiv EFT customers - available 24x7x365

For existing Vantiv Credit customers - available 24x7x365


Form 1099-K Overview

Be prepared. Understand the new reporting requirements of IRS Form 1099K and how they apply to you.

Dive In

Canadian Merchants

Are you a Canadian merchant with a concern or issue? Fill out our complaint/issue form.

Canadian Merchant Concern/Issue Form