Contact customer service.

How can we help?

Support? If you’re already a customer, this is where you can find help for all questions related to our online or in-store payment processing solutions, including financial institutions. Either way, simply fill in the form and we’ll be in touch shortly. Or, you can call or chat with us.

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Client Logins

Financial Institutions
Service Numbers

For existing Vantiv EFT customers
available 24x7x365

For existing Vantiv Credit customers
available 24x7x365

Merchant Service Numbers

Vantiv Contact Center
Available 24x7x365
866-622-2390 (Main Customer Service)

eCommerce Merchant Support

Merchant Activation Team (MAT)

Vantiv Integrated Payments
Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)

Former Element Merchants

Former Moneris USA customers
with a 12-digit ID number beginning with 295:

Former NPC Merchants (now Vantiv/ISO)
General Help: 877-453-5933
Customer Service & Technical Support: 888-208-7231

Worldpay US Customers with
a Merchant ID beginning with 542929


Worldpay Global eComm Contact Numbers

Worldpay UK Customers
44 0208 185 0600

Worldpay APAC Customers
65 633 996 68

Worldpay EMEA Customers
31 20 799 4777

Worldpay LATAM Customers
55 11 4369 5714

US based customers

Worldpay UK Contact Numbers

SME Contact Centre
44 03457 616263

SME Technical Support
44 0330 333 1233
(or by selecting the gateway option on the Contact Centre number)

Corporate Support
44 0203 664 1670

Corporate Technical Support
44 0208 712 1500


Merchant Services

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PAYD® and PAYD PRO™ are trademarks of Moneris Solutions Corporation.