Be prepared. Understand the new reporting requirements of IRS Form 1099K and how they apply to you.
How can we help?
We’re activating smarter, faster, easier payments for businesses just like yours. Whatever business you’re in, we can help.
Call us: 888-308-5962
Support? If you’re already a customer, this is where you can find help for all questions related to our online or in-store payment processing solutions. Either way, simply fill in the form and we’ll be in touch shortly. Or, you can call one of the numbers below.
Terminal Reset Instructions
Please go to info.vantiv.com/verifone-fix for instructions on how to reset your Verifone terminals if needed. Ingenico terminals will automatically reset.
What do you need help with?
- I need an EMV terminal download
- I need help adjusting the date and time on my terminal
- I need to schedule a time to activate my merchant account
Still need help?
Merchant Services Numbers
Vantiv Contact Center - 24x7x365 Support
eCommerce Merchant Support
Merchant Activation Team (MAT)
Vantiv Integrated Payments
Former Mercury Payment Systems Merchants:
800-846-4472 (Sales & Service)
Former Element Merchants:
For existing Vantiv EFT customers - available 24x7x365
For existing Vantiv Credit customers - available 24x7x365
Form 1099-K Overview
Are you a Canadian merchant with a concern or issue? Fill out our complaint/issue form.