To support our goals of continuity and stability in our processing environment, Worldpay has implemented the following change management schedule for 2019.
Yellow Freeze will be in effect beginning November 1, 2019 through November 24, 2019. During the Yellow Freeze period, updates to back-office applications or routine changes, such as adding devices or customer definitions, will continue to be performed.
Red Freeze will be in effect beginning November 25, 2019 through January 1, 2020. During the Red Freeze period, approved support service alterations and conversion activities will be performed only on designated dates.
Download the 2019 calendar and approved support service alterations summary