Here to help as quickly as we can. Here’s who-and-how to contact. What do you need help with?
For help with statements, billing, chargebacks, interchange and general service
Please refer to your welcome materials for customer support phone numbers that may be specific for your account.
For assistance regarding PCI compliance and Self-Assessment Questionnaires
For help with point-of-sale (POS) terminal and PC software questions.
For support with our online reporting tool. Please include your Merchant ID# in your message.
For questions regarding the lease on your terminal
To receive manual voice authorizations for sales when your POS terminal or software does not work properly. Be sure to have your Merchant ID# ready.
Settlement information, card number look up, sales amounts and more can be found in iQ.
Find quick terminal help here
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There’s no such thing as a silly question – we’ve got you covered.