Answers to your most frequently asked questions.
Software and guides for download.
View our library of videos for additional support.
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Our library of downloadable guides, webinars and FAQs help you navigate the latest rules and requirements.
For help with statements, billing, chargebacks, interchange and general service.
Please refer to your welcome materials for customer support phone numbers that may be specific for your account.
For help with point-of-sale (POS) terminal and PC software questions.
To activate your merchant processing account.
To receive manual voice authorizations for sales when your POS terminal or software does not work properly. Be sure to, have your Merchant ID # ready.
For assistance regarding PCI compliance and Self-Assessment Questionnaires
For support with our on line reporting tool. Please include your Merchant ID # in your message.
For questions regarding the lease on your terminal
For questions regarding your check acceptance hardware