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Want to learn more about your device and the apps on it? We’ve provided an overview of the applications pre-loaded onto your device as well as an intuitive how-to video to walk you through different features of the Verifone Carbon device.

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OnCall Support for Verifone Carbon

Vantiv OnCall support provides the answers to most frequently asked questions about your services, provides more information on the robust features of your new smart POS solution and much more. If our support app doesn’t provide all the answers, you’ll find all the information needed from our 24/7/365 contact center, including holidays.


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Frequently Asked Questions

Get access to the most frequently asked questions regarding Verifone Carbon and the applications on your device.

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We’re making the activation of your Verifone Carbon device easy! We’ve provided support telephone numbers/email addresses as well as a Quick Installation Guide to help you get your device up and running as soon as possible.

Activation help