Below we've listed the top questions you want to know about our gift card program.
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Q: Why should I sign up for a gift card program?
A: Four of five Americans have used gift cards and they remain the #1 gift choice year after year. 42% of consumers favor gift cards over merchandise and 97% would prefer to receive a gift card instead of a gift valued at $25.
Q: How many template designs do I have to choose from for my gift cards?
A: We have 70 unique template card designs with 24 matching card carrier designs. From casual and elegant dining to apparel, golf, and spas, there are options for every business, including yours.
Q: What is the minimum card order?
A: 250 Cards (additional cards purchased in increments of 250)
Q: Do you provide custom artwork?
A: Yes, but there is a minimum order of 500 cards.
Q: Can I use my own logo?
A: Yes, you can create one with a custom font style and color OR get us an electronic copy of your logo.
Q: How long will it take to receive a non-custom gift card order?
A: Within 8-10 business days of receiving approved card design.
Q: How long will it take to receive my custom gift cards?
A: Within 6 weeks from receiving approved card design.
Q: What are all the transaction options for my gift card program?
A: Activation, Purchase/Redemption, Balance Inquiry, Return/Credit/Refund, Reload, Unload and Close
Q: How can I get help implementing a gift card program?
A: Just give us a call or fill out a quick form here to get started. There’s no one-size-fits-all gift card program. Vantiv helps you implement a program that meets your needs and one that you control. We support a number of transaction types and card values. All of options comes with advanced reporting and processing through our online back-office tool.