Payments processing just for hospitality, delivered like room service.

Running a hotel is busy business. You expect staff to deliver customer experiences that delight guests.  You should expect nothing less from your payment processing with a hotel merchant account designed to deliver efficient, safe, and welcoming payments processing experiences.    

Rest easier with smarter, faster, easier hotel credit card processing.

Your staff works hard to deliver the great service that your customers demand. Your payments processing should work just as hard for them, your guests and your vendors too. 40 years’ experience in helping service industry leaders deliver on the demands of processing everyday payments is yours with Vantiv. From technology-rich terminals to the perfect POS systems for hospitality, we know how to deliver for your hotel operation.

Streamline operational tasks to make everyone’s stay easier.

The right partner for your hotel merchant account can help you save time on operational tasks and money as well. Your payment processing should be as smooth and fresh as clean linens. For example, with a POS solution built expressly for hotels you can:

  • Quickly access your complete reservation log, as well as view individual guest’s reservation history at your hotel—without having to fumble through paper records
  • Track and manage inventory for your hotel, including the supplies for your office, restaurant, snack bar, housekeeping, and more
  • Pull reporting that details peak reservation times at your hotel, as well as data on which associates are booking the most reservations

Consider how your guests would like to pay at checkout time.

When you’re deciding among your payment processing options—from terminals to fully-integrated POS systems think about your guests’ needs.  In the age of Uber, more consumers are turning to their smartphones to pay. Consider this: 35% of consumers say that using a mobile app as a way to pay in-person is “a convenient way to pay.” 30% see using a mobile app as “a fast way to pay” (Source: Ipsos). Choosing a hotel POS system that accepts mobile payments may be a great way to attract new, young guests, as well as keep your current clientele happy.

Decrease risk from fraud and data compromise.

Protecting your guests and your receipts from the risks of data compromise and fraud are as big a business as running the hotel itself.  Certain high dollar-amount transactions—especially when booked far in advance or for a large block of rooms—are known to carry a high risk of chargeback. Choose a partner for your hotel merchant account who understands the day-to-day life of a hotel, and can help you reduce your risk of losing profits to disputed transactions. Wrap the hotel in a security blanket designed to protect you and your customers from data theft and fraudulent transactions of all sorts. 

Built-in payments processing simplifies your business.

When you partner with Vantiv for your hotel credit card processing, you won’t have any surprises or extra software to buy. In fact, our payment processing is already built into today’s most popular POS systems for the hospitality industry. From day one of processing with us, your hotel will enjoy super quick transactions, fast funding to your deposit account of choice, and custom transaction reporting. 

When you choose Vantiv for your hotel merchant account, you’ll also enjoy:

  • Reliable, protected debit and credit card processing
  • Streamlined payments that your staff can accept from multiple locations
  • Gift cards and other stored value cards to drive sales
  • Live 24/7 phone and email support—even on major holidays
  • Helpful troubleshooting and timely alerts to help you quickly resolve payment issues