As we announced earlier this year, Visa will be implementing a new chargeback process known as Visa Claims Resolution (VCR). Visa disputes will follow the new process starting April 14, 2018. Under the initiative, Visa aims to streamline the processing of disputes, expediting resolutions and eliminating invalid disputes.
Vantiv is aggressively working towards readiness for the implementation of VCR. Over the next several months we will offer trainings and communicate about how these changes will impact your business.
We recently presented a webinar that covered anticipated changes to the CHARTS Activity file. Below you will find a recording of the webinar, the webinar presentation and a FAQ document.
If you have questions regarding these upcoming changes, please contact your relationship manager.