Emergency Maintenance to Production Environment

March 29, 2016

On Saturday, April 2, Vantiv eCommerce is performing emergency maintenance to our production environment.  

Online processing will continue without interruption. However, batch processing, access to the PayFac portal and API, and the Vantiv iQ for eCommerce reporting website will be unavailable from 9-11 a.m. (Eastern). Delivery of Secure Scheduled Report (SSR) will also be delayed.  

NOTE: Vantiv iQ for Card Present is NOT impacted during this time period.  

Merchants who normally perform batch processing, PayFac merchant ID creation, or require Vantiv iQ for eCommerce/Virtual Terminal access from 9-11 a.m. (Eastern) this day should shift processing to another time slot.  

If you have any questions, please contact your merchant or partner relationship manager, Customer Service (, or Technical Support (  

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