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eCommerce Maintenance and Bank Holiday Schedule

Last updated: April 10, 2018

DAY DATE EVENT TIME IMPACT
April 2018
Saturday April. 28* Spring processing site redirection 6 a.m. – 12 p.m. *Redirect has been postponed
May 2018
Thursday May 17 Pre-Live Maintenance 4 a.m. – 8 a.m. Pre-Live will be down for the duration
Monday May 21 Victoria Day (Canada) Holiday Canadian Holiday – No funds transfer for CAD settlements.
Tuesday May 22 Post-Live Maintenance 4 a.m. – 8 a.m. Post-Live will be down for the duration
Wednesday May 23 Production Maintenance 7 a.m. – 2 p.m. Batch processing and online transactions will not be affected
Monday May 28 Memorial Day US Holiday – office closed No funds transfer on USD settlements
June 2018
Thursday June 7 Pre-Live Maintenance 4 a.m. – 8 a.m. Pre-Live will be down for the duration
Saturday June 9 Processing site redirection 6 a.m. – 12 p.m. Batch processing, access to PayFac portal and API, and iQ for eCommerce will be disabled. Online transactions will not be affected.
Tuesday June 12 Post-Live Maintenance 4 a.m. – 8 a.m. Post-Live will be down for the duration
Wednesday June 13 Production Maintenance 7 a.m. – 2 p.m. Batch processing and online transactions will not be affected
July 2018
Monday July 2 Canada Day Holiday Canadian Holiday – No funds transfer for CAD settlements
Wednesday July 4 Independence Day US Holiday – office closed No FT on USD settlements
Thursday July 5 Pre-Live Maintenance 4 a.m. – 8 a.m. Pre-Live will be down for the duration
Tuesday July 10 Post-Live Maintenance 4 a.m. – 8 a.m. Post-Live will be down for the duration
Wednesday July 11 Production Maintenance 7 a.m.– 2 p.m. Batch processing and online transactions will not be affected

 

If you have any questions, please contact either your Vantiv, now Worldpay eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

Click here for information about Worldpay’s 2018 peak season and change management schedule.

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