eCommerce Maintenance and Bank Holiday Schedule

Last updated: August 2, 2017

DAY DATE EVENT TIME IMPACT
July 2017
Monday July 3 Canada Day
(Canada)
Holiday Canadian Holiday - No funds transfer for CAD settlements. (USD not impacted.)
Tuesday July 4 Independence Day
(United States)
Holiday Vantiv Offices Closed
U.S. Holiday - No funds transfer for USD settlements.
Tuesday July 11 Post-Live Maintenance 4-8 a.m. Post-Live will be down for the duration.
Wednesday July 12 Production Maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected. You experience unexpected Vantiv iQ for eCommerce behavior during this time.
Thursday July 13 Pre-Live Maintenance 4-8 a.m. Pre-Live will be down for the duration.
August 2017
Tuesday Aug. 8 Post-Live Maintenance 4-8 a.m. Post-Live will be down for the duration.
Wednesday Aug. 9 Production Maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected. You experience unexpected Vantiv iQ for eCommerce behavior during this time.
Thursday Aug. 10 Pre-Live Maintenance 4-8 a.m. Pre-Live will be down for the duration.
September 2017
Monday Sept. 4 Labor Day
(U.S. and Canada)
Holiday Vantiv Offices Closed U.S. Holiday - No funds transfer for USD settlements. Canadian Holiday - No Funds Transfer for CAD settlements.
Tuesday Sept. 5 Post-Live Maintenance 4-8 a.m. Post-Live will be down for the duration.
Thursday Sept. 7 Production Maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected. You experience unexpected Vantiv iQ for eCommerce behavior during this time.
Tuesday Sept. 12 Pre-Live Maintenance 4-8 a.m. Pre-Live will be down for the duration.
Saturday Sept. 23 Processing Site Redirection 6-10 a.m. Batch processing, PayFac portal and API, and Vantiv iQ for eCommerce access will be disabled between 6-10 a.m. (Eastern) while we perform this change. Online transactions will not be affected.

 

If you have any questions, please contact either your Vantiv eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

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