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eCommerce Maintenance and Bank Holiday Schedule

Last updated: Dec. 8, 2017

DAY DATE EVENT TIME IMPACT
January 2018
Monday Jan. 1 New Year’s Day
(United States and Canada)
Holiday Vantiv offices closed.

U.S. and Canadian Holiday – No funds transfer for USD or CAD settlements.
Tuesday Jan. 2 Pre-Live and Post-Live Maintenance 4-8 a.m. Pre-Live and Post-Live will be down for the duration.
Monday Jan. 15 Martin Luther King Day
(United States)
Holiday Vantiv offices open. USD funds transfer will not be performed. Batch processing and online transactions will not be affected
Tuesday Jan. 23 Pre-Live Maintenance 4-8 a.m. Pre-Live will be down for the duration.
Wednesday Jan. 24 Production Maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected.

You may experience unexpected Vantiv iQ for eCommerce behavior during this time.
Thursday Jan. 25 Post-Live Maintenance 4-8 a.m. Post-Live will be down for the duration.
February 2018
Monday Feb. 19 Presidents’ Day
(United States)
Holiday Vantiv offices closed.

U.S. Holiday – No funds transfer for USD settlements.
March 2018
Friday March 30 Good Friday
(Canada)
Holiday Canadian Holiday – No funds transfer for CAD settlements.

 

If you have any questions, please contact either your Vantiv eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

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