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eCommerce Maintenance and Bank Holiday Schedule

Last updated: August 30, 2018

DAY DATE EVENT TIME IMPACT
September 2018
Monday September 3 Labor Day (US and CA) Office Closed No USD or CAD funds transfer
Tuesday September 4 Post-live maintenance 4 a.m. - 8 a.m. Post-live will be down for the duration
Thursday September 6 Production maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected
Tuesday September 11 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
October 2018
Tuesday October 2 Post-live maintenance 4 a.m. – 8 a.m. Post-live will be down for the duration
Wednesday October 3 Production maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected
Monday October 8 Columbus Day (US) Thanksgiving Day (CA) Office Open No USD or CAD funds transfer
Tuesday October 9 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
Tuesday October 23 Post-live maintenance 4 a.m. - 8 a.m. Post-live will be down for the duration
Wednesday October 24 Production maintenance 7 a.m. - 2 p.m. Batch processing and online transactions will not be affected
Tuesday October 30 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
November 2018
Monday November 11 Veterans Day (US) Remembrance Day (CA) Office Open No USD or CAD funds transfer
Thursday November 22 Thanksgiving Day (US) Office Closed No USD funds transfer
December 2018
Tuesday December 25 Christmas Day (US and CA) Office Closed No USD or CAD funds transfer
Wednesday December 26 Boxing Day (CA) - No CAD funds transfer

 

If you have any questions, please contact either your Vantiv, now Worldpay eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

Click here for information about Worldpay’s 2018 peak season and change management schedule.

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