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eCommerce Maintenance and Bank Holiday Schedule

Last updated: January 4, 2019

DAY DATE EVENT TIME IMPACT
January 2019
Tuesday January 1 New Year's Day Office Closed No USD or CAD funds transfer
Thursday January 3 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
Tuesday January 8 Post-live maintenance 4 a.m. - 8 a.m. Post-live will be down for the duration
Wednesday January 9 Production Maintenance 4 a.m. - 8 a.m. Batch processing and online transactions will not be affected
Thursday January 10 eProtect Maintenance 4 a.m. - 8 a.m. eProtect transactions will not be affected
Monday January 21 Martin Luther King Jr., Day Office closed No USD funds transfer
Thursday January 31 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
February 2019
Tuesday February 5 Post-live maintenance 4 a.m. – 8 a.m. Post-live will be down for the duration
Monday February 18 Presidents’ Day Office closed No USD funds transfer
Thursday February 28 Pre-live maintenance 4 a.m. - 8 a.m. Pre-live will be down for the duration
March 2019
Tuesday March 5 Post-live maintenance 4 a.m. - 8 a.m. Post-live will be down for the duration
Wednesday March 6 Production Maintenance 4 a.m. - 8 a.m. Batch processing and online transactions will not be affected
Thursday March 7 eProtect Maintenance 4 a.m. - 8 a.m. eProtect transactions will not be affected
April 2019
Monday April 22 Easter Monday (Canada) Office open No CAD funds transfer
May 2019
Monday May 20 Victoria Day (Canada) Office open No CAD funds transfer
Monday May 27 Memorial Day Office closed No USD funds transfer
July 2019
Monday July 1 Canada Day Office open No CAD funds transfer
Thursday July 4 Independence Day Office closed No USD funds transfer
September 2019
Monday September 2 Labor Day Office closed No USD funds transfer
October 2019
Monday October 14 Columbus Day (US) Thanksgiving Day (Canada) Office open No USD or CAD funds transfer
November 2019
Monday November 11 Veterans’ Day (US) Remembrance Day (Canada) Office open No USD or CAD funds transfer
Thursday November 28 Thanksgiving Day Office closed No USD funds transfer
December 2019
Wednesday December 25 Christmas Day Office closed No USD or CAD funds transfer
Thursday December 26 Boxing Day (CA) Office open No CAD funds transfer

 

If you have any questions, please contact either your Vantiv, now Worldpay eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

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