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eCommerce Maintenance and Bank Holiday Schedule

Last updated: June 25, 2018

DAY DATE EVENT TIME IMPACT
July 2018
Monday July 2 Canada Day Holiday Canadian Holiday – No funds transfer for CAD settlements
Wednesday July 4 Independence Day US Holiday – office closed No FT on USD settlements
Thursday July 5 Pre-Live Maintenance 4 a.m. – 8 a.m. Pre-Live will be down for the duration
Tuesday July 10 Post-Live Maintenance 4 a.m. – 8 a.m. Post-Live will be down for the duration
Monday July 16 Production Maintenance 7 a.m.– 2 p.m. Batch processing and online transactions will not be affected
Saturday July 21 Processing site redirection 6 a.m.– 12 p.m. ET Batch processing, access to PayFac portal and API, and iQ for eCommerce will be disabled from 6 a.m. - 12 p.m. (Eastern) while we perform this change. Online transactions will not be affected.
August 2018
Thursday August 2 Pre-Live Maintenance 4 a.m. – 8 a.m. Pre-Live will be down for the duration
Tuesday August 7 Post-Live Maintenance 4 a.m. – 8 a.m. Post-Live will be down for the duration
Wednesday August 8 Production Maintenance 7 a.m.– 2 p.m. Batch processing and online transactions will not be affected

 

If you have any questions, please contact either your Vantiv, now Worldpay eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

Click here for information about Worldpay’s 2018 peak season and change management schedule.

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