May 21 Production Maintenance Added to Schedule

May 2, 2016

On Saturday, May 21, Vantiv eCommerce is performing maintenance to our production environment.  

Online processing will continue without interruption. However, batch processing, access to the PayFac portal and API, and the Vantiv iQ for eCommerce reporting website will be unavailable from 6-10 a.m. (Eastern). Delivery of Secure Scheduled Report (SSR) may also be delayed.  

IMPORTANT NOTE: Vantiv iQ for Core is NOT impacted during this time period.  

Merchants who normally perform batch processing, PayFac merchant ID creation, or require Vantiv iQ/Virtual Terminal access during this time period should shift processing to another time slot.  

If you have any questions, please contact your relationship manager, Customer Service (ecc@vantiv.com), or Technical Support (eCommerceSupport@vantiv.com).  

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