The biennial power maintenance at our Florence, Kentucky, data center has been scheduled for the weekends of March 18 and March 25.
This maintenance is performed when we utilize generator power for portions of the data center to ensure we can operate as such if needed. There is no expected impact to merchants due to this maintenance and all processing systems will be completely functional.
The maintenance is for 24 hours from 6 a.m. (Eastern) on Saturday, March 18, to 6 a.m. (Eastern) on Sunday, March 19, for a portion of the Florence data center, and then again for a similar 24-hour period from 6 a.m. (Eastern) on Saturday, March 25, to 6 a.m. (Eastern) on Sunday, March 26, for another portion of the data center.
Vantiv will have senior technical team members monitoring this scheduled maintenance throughout the timeframes noted above. The company has performed this maintenance for many years with no issues and no impact to customers.
If you have any questions, please contact your Vantiv eCommerce merchant or partner relationship manager.