Vantiv iQ for eCommerce Data Availability Change

January 18, 2017

Currently, our Vantiv iQ for eCommerce analytics and reporting system stores all transactional and summary level data in perpetuity. As we researched latency issues in 2016, we found that maintaining this large amount of data was one of the causes for slow performance. Additionally, the maintenance required to keep this volume of data secure grows more complex as the amount increases.

As a result, we are changing our policy when it comes to data storage.

Starting Feb. 23, 2017, Vantiv iQ for eCommerce will only maintain 24 months’ worth of transactional data. Summary data will remain available for the extent of your processing with Vantiv.

(PLEASE NOTE: Vantiv iQ for Core is NOT impacted by this change.)

Any report or export that shows individual transaction detail will be limited and any attempt to access data older than 24 months will result in no data returned.

The specific reports and exports affected are listed in the chart below.

Report Type Name Location
Export NSS by Txn Reconciliation Report
Export NSS by Txn Settlement Report
Export NSS by Txn Activity Report
iQ Report eCheck Pending Redeposts Financial > eCheck
iQ Report Returned Payments Chargebacks > Chargeback Reporting
iQ Report NACHA Unauthorized Returns Chargebacks > eCheck/Direct Debit
iQ Report Returns Summary Chargebacks > eCheck/Direct Debit
iQ Report eCheck Returns Received Chargebacks > eCheck/Direct Debit
iQ Report Transactions Search Operations Section
iQ Report Payment Detail Operations Section
iQ Report Session Activity Operations Section
Export Transactional Detail Session Session Report
iQ Report AU Repair Recovery
Export AU Repair Details AU Repair
Export Recovery Snapshot Recovery > Snapshot
Export Fraud Snapshot Fraud > Snapshot


If you have any questions, please contact either your Vantiv eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (; 1-844-843-6111, Option 3).

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