Knowledge is power. And, it's here in our extensive "Resources" area where we transfer that knowledge - and power - to you, our highly valued customers. This is the place to always access the latest information about customer service, reference and technical documents, FAQs, various forms, education, and marketing-related resources.
Online Payments Resources
Are you a new business and just starting out with us? Here's where to begin.
Whether you’re a well-established entity or just starting out, getting answers to your day-to-day payments questions needs to be fast and easy.
Access our latest webinars, upcoming industry events, case studies, quotes and testimonials to keep you informed and updated.
We’re crazy about payments education and would love to share some of our newest videos and eBooks with you.
Reference & Technical Documentation
Access our extensive library of helpful documents here.
Need to contact a customer service representative or have a chargeback question? This is the place to do so.
Disputes and Chargebacks
Looking for more information about Visa Claims Resolution (VCR)? We have a comprehensive library of downloadable guides, webinars and FAQs to help you navigate the latest rules and requirements.