Access our latest webinars, upcoming industry events, case studies, quotes and testimonials to keep you informed and updated.

2017 Vantiv eCommerce Webinar Schedule

Below, for your reference and planning purposes, is the current Vantiv eCommerce Webinar Schedule.

These sessions – delivered by our various subject matter experts and conducted throughout the year – are designed to provide you with a wealth of information on a variety of payments-related topics to help you optimize the way you manage your online business. You can register for upcoming webinars, or access replays of our previous webinars, as noted.

Day Date Time* Topic Registration Link Replay Link
Tuesday Jan. 24 2-3 p.m. How Are Payments Crucial to Your Digital Experience? Event Passed Click Here
Thursday Feb. 23 2-3 p.m. Setting Your 2017 Payments Agenda Event Passed Click Here
Thursday Mar. 9 3-4 p.m. Rapid Fire Product Zone Newsletter Webinar Event Passed Click Here
Thursday Apr. 6 2-3 p.m. 2017 Spring Network Updates Webinar Event Passed Click Here
Thursday May. 6 2-3 p.m. Making Omnicommerce Real: A Four Step Approach to Building Customer Loyalty Event Passed Click Here
Thursday June. 29 TBD Apple Pay Webinar Replay Register Now N/A
Tuesday July 11 2-3 p.m. Rapid-Fire Product Zone Newsletter Webinar Coming Soon! N/A

* All times listed are Eastern


2016 Webinars

Date Webinar Topics Replay Link
Oct. 25 Q3 2016 Product Zone Newsletter Brought to Life Click Here
Sept. 21 Establishing Trust in a Revolving Cybercrime Battleground Click Here
Aug. 25 Understanding Changes to Matercard's Authorization and Chargeback Rules Click Here
Aug. 10 Vantiv O.N.E. - The All-in-One Developer Click Here
July 13 Q2 2016 Product Zone Newsletter Click Here
June 23 Extend Customer Lifetime Value with Intelligent Payments Data Click Here

Industry Events

One of the ways we stay connected with our customers is to participate in various industry-related events. Below is a list (subject to change) of upcoming conferences where Vantiv eCommerce is a sponsor, exhibitor, or attendee as noted. If your plans include attending any of these sessions, we would enjoy seeing you there!

Event Location Date(s)
CNP Expo Orlando May 22-25
Direct Selling Association (DSA) Annual Meeting Orlando June 4-6
Internet Retailer Conference & Exposition (IRCE) Chicago June 6-9

Case Studies

Below are some success stories that provide examples of who is using our value-added services to help improve, grow, and secure their businesses.

Healthy Directions

A direct-to-consumer multi-channel retailer that uses Vantiv Recovery, along with Vantiv iQ, to make a positive impact on their business.


Donors Choose

An educational non-profit organization leveraged Vantiv’s consultative approach to payments to achieve success along with Vantiv Recovery, Vantiv Insights and Vantiv Recurring Engine, and saw strong results.



An online business that utilized Vantiv Recovery and Vantiv eProtect to recover  more than $3 million in declined authorizations that otherwise would have been lost and reduce PCI risk and control. 



A fast-growing omnichannel beauty brand that deployed Vantiv’s Recovery solution to capture more than $600K in revenue.



A health and wellness company implemented Apple Pay on the web to provide greater security and a simplified conversion process for their customers.


ThreatMetrix and Vantiv Partnership

Vantiv partners with ThreatMetrix to protect non-profit sector from the rise in identity testing attacks.

Quotes and Testimonials

What They Say

Here are some success stories that provide examples of customers who are using our value-added services to help grow, improve, and secure their businesses.

Core Processing

“With our credit card processing, we have very, very few issues with settlements.”

Online Floral Retailer

“Vantiv’s technology has allowed us to be very efficient and resourceful in our business.”

Director of Technical Services
Cloud-based eMarketing Company

“Their system technology is strong.”

Group VP of Operations
Online Loyalty and Marketing Firm

Revenue Growth Services

“We have recovered more than 35 percent of our authorization declines which speaks to our revenue lift. That is truly amazing.”

Taylor Chang
Senior Group Director of Finance and Compliance

“During the first nine months of 2014, we have realized a revenue lift of $3.4 million and recovered more than 125,000 installment payments that we would have otherwise lost due to declined authorizations if we didn’t use Vantiv’s Account Updating product.”

Joan Radtke
Senior Director of Credit

“For anybody in the recurring billing business, they are about the best out there.”

Manager of Revenue & Billing
Email Marketing Software Company

“Over a 12-month period, we were able to capture an additional $629,000 in sales through your Account Updating solution that we otherwise would have lost due to bad card data.”

Mary Lee Picatti
IT Project Manager

Knowledge Services

“Vantiv’s iQ is absolutely amazing! Between the user friendliness of their merchant reporting and analytics and the constant improvements they make to it, I’m always confident in my reporting results.”

Gina Fitch
Loss Prevention and Payment Manager

“They have very good reporting, and their user interface is also very good.”

Direct Response Health and Beauty Company

"Their user interface is great. We’re able to get the information we want and I love the way the graphics look.”

Cloud-based Marketing Automation and Advertising Firm

eCommerce Customer Care and Technical Support

“No payment processor has ever performed a business review with the same level of detail, passion, and commitment as Vantiv.”

John Ciardullo
Director of Engineering

“We’re absolutely thrilled and excited about our relationship with Vantiv. Everyone is passionate about the way they do their jobs, whether it’s answering a simple question or tackling a more complicated technical issue. Vantiv is always there for us.”

Elaine Looney
Executive VP of Operations
Healthy Directions

“Their customer service is above and beyond.”

Director of Payment Operations
Online Membership and Continuity Programs Company

“They bring us new ideas.”

Director of Billing Operations
Major Online Credit Reporting Service


The Vantiv Difference

As a leading authority in payment processing, Vantiv offers intelligent solutions that help our customers contain costs, generate revenue, and mitigate risk. 

Our comprehensive, fully integrated payment processing platform is built on a foundation of agile, best-of-breed technology. We support the latest generation in hardware, software, and systems technology to drive innovation and leadership in the payments industry. Monthly releases of production code enable us to quickly respond to both opportunities and changing market conditions. 

From card acceptance and insightful reporting to value-added fraud and security, revenue growth, and knowledge services, Vantiv fuels eCommerce by simplifying payments innovation.

Valuable Information

Start Processing
Are you a new business and just starting out with us? Here's where to begin.

Whether you’re a well-established entity or just starting out, getting answers to your day-to-day payments questions needs to be fast and easy.

Access our latest webinars, upcoming industry events, case studies, quotes and testimonials to keep you informed and updated.

We’re crazy about payments education and would love to share some of our newest videos and eBooks with you.

Reference & Technical Documentation
Access our extensive library of helpful documents here.

Help Center
Need to contact a customer service representative or have a chargeback question? This is the place to do so.

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