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eCommerce Maintenance and Bank Holiday Schedule

February 1, 2017

DAY DATE EVENT TIME IMPACT
February 2017
Monday Feb. 20 Presidents' Day Holiday Vantiv offices closed.
U.S. Holiday – No funds transfer for USD settlements.
Tuesday Feb. 21 Post-Live Maintenance 5 a.m. - 11 a.m. Post-Live will be down for the duration.
Thursday Feb. 23 Production Maintenance 7 a.m. – 2 p.m. Batch processing and online transactions will not be affected. You may experience unexpected Vantiv iQ for eCommerce behavior during this time.
Tuesday Feb. 28 Pre-Live Maintenance 5 a.m. - 11 a.m. Pre-Live will be down for the duration.
March 2017
Saturday-Sunday March 18-19 Power Maintenance 6 a.m. - 6 a.m. No expected impact to merchants.
Tuesday March 21 Post-Live Maintenance 5 a.m. - 11 a.m. Post-Live will be down for the duration.
Wednesday March 22 Production Maintenance 7 a.m. – 2 p.m. Batch processing and online transactions will not be affected. You may experience unexpected Vantiv iQ for eCommerce behavior during this time.
Thursday March 23 Pre-Live Maintenance 5 a.m. - 11 a.m. Pre-Live will be down for the duration.
Saturday-Sunday March 25-26 Power Maintenance 6 a.m. - 6 a.m. No expected impact to merchants.
April 2017
Wednesday April 26 Processing Site Redirection 3:30 a.m. - 7:30 a.m. Batch processing, PayFac portal and API, and Vantiv iQ for eCommerce access will be disabled between 3:30 - 7:30 a.m. while we perform this change. Online transactions will not be affected.

 

If you have any questions, please contact either your Vantiv eCommerce merchant or partner relationship manager, or the eCommerce Customer Care team (ecc@vantiv.com; 1-844-843-6111, Option 3).

Grow your partnership with us.