Visa Claims Resolution (VCR) Initiative, October 2017

January 23, 2017

Visa recently announced that they will be modifying their dispute process.  

Visa Claims Resolution, or VCR, is a new dispute flow that Visa will implement in October 2017 as a way to simplify the dispute process.  

Vantiv is working to identify how VCR will change your existing disputes process and updating our dispute tools to support these changes. We will provide additional details and timing in Q2 2017.  

For more information in the interim, please download this one-page Vantiv document and this three-page Visa document.

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