On the Edge with Jim Roddy: Integrated Payments Insights

Leading the edge of integrated payments requires actionable insights and deeper perspectives from those helping you shape it. Drawing from business background and experiences as a reseller and ISV business advisor, we provide the POS channel with exclusive insights from Jim Roddy, the head of Vantiv’s PaymentsEdge Advisory Service for resellers and ISVs.

PaymentsEdge perspectives

Business and channel perspectives for POS resellers and ISVs designed to inform, entertain and inspire. Three to four times a month, it’s Jim Roddy on leadership, communication and management lessons that you can apply to your organization immediately.

on the edge

Vantiv POS Channel KPI Study – Part 3

Part three of this series examines the KPIs of recurring revenue, revenue per employee, payroll, marketing and R&D expenses of ISVs and resellers.
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Vantiv POS Channel KPI Study – Part 2

Part two of this three part study looks at KPIs and data from value added resellers shifting to a SaaS model. Read the report and get insights here.
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Vantiv POS Channel KPI Study – Part 1

Read part one of the results covered in this groundbreaking report on KPIs in the POS channel. 
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Reseller staff reviews “Raving Fans,” shares book’s top takeaways

Read what one reseller's staff found to be the top takeaways of the customer service classic book.
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Reseller CEO email: How do I create a candid organization?

Learn how to create a culture of candor in your organization.
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6 Lessons POS Resellers Can Learn From Netflix

Netflix has provided a roadmap for POS resellers and other small businesses to create an innovative organization. Here are six takeaways to embrace.
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On the edge

Growth Principles for POS Resellers from RSPA INSPIRE Speakers

Read the key messages reinforced by the RSPA INSPIRE 2017 speakers. Learn about the key growth factors and guiding principles for POS resellers.
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Hot Takes From RSPA INSPIRE 2017

Get key takeaways from RSPA Inspire 2017. Learn to hire sales team members, better serve  merchants and how to navigate the delicate balance of pricing.
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On the edge

Technology Advice For Restaurant Owners

The Restaurant Guys blog offers technology, POS  & mobile payments insights that apply to restaurant owners, resellers, and ISVs. 
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On The Edge

Channel Analysts, POS Distributors Feedback On Report - Part 2

Read the first hand perspectives of channel analysts and point of sale distributors as they weigh in with feedback on Vantiv's PSA/RMM special report. 
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On The Edge

Resellers, Software Providers Weigh In On PSA/RMM Study - Part 1

Check out part one of the two part series focusing on the analysis of Vantiv's PSA/RMM study. Read feedback from channel executives in the POS industry.
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On The Edge

Jim Roddy’s Leadership Reading List For 2017

Leaders read - readers lead.
Jim Roddy's recommended list of books to read during 2017. A great reference for channel executives.
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Automation Software Reshaping the POS Channel

Automation software is the backbone for the most efficient and profitable POS solution providers.
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POS resellers: "PIC" your battles with upset customers

In this article, we explore how resellers can act constructively when taking a complaint, no matter how escalated the caller.
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On The Edge

LavuCon 2016: Top Takeaways From POS Resellers

Read the top learnings from LavuCon 2016 from the perspective of industry expert, Jim Roddy. 
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Vartech 2016 - Key Takeaways

Couldn't attend Vartech 2016? No problem. We've got you covered with some highlights and key takeaways.
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On The Edge

Earn Your "Roadside MBA" @ RSPA Inspire

Read top quotes from the new book, Roadside MBA, and learn how to register for RSPA Inspire conference. 
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On The Edge

What Leading-edge POS Resellers Know & You Don’t

This Vantiv series will give you the inside scoop to the expertise held by leading POS resellers & ISVs.
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