You can’t go to work on fixing your weaknesses if you have a blind spot to them. If you never uncover that blind spot, your frustrated customers will move to another POS provider when the opportunity presents itself. This will significantly impact your sales, your profitability, and, over time, the viability of your business.
- Best practices for conducting a merchant survey
- Real-world results – the good, the bad, and the irate – from actual merchant surveys
- Post-survey actions taken by high-initiative POS solution providers
- Industry-average ratings on reseller and ISV customer service
This event was hosted in September 2018 as part of the Worldpay Advantage webinar series. Watch today so you can learn how to uncover your blind spots and reduce your customer attrition!