In late December, just in time to make my New Year’s resolutions, I finished reading the book Disrupt You! which focuses on changing yourself and your organization to ensure you innovate and adapt for the future. One of the many Disrupt You! quotes that’s pertinent to channel executives is this: “The adage that ‘the master appears when the student is ready to learn’ is true only if you make the effort to seek out advice.”
Today I want to introduce you to a resource that might not be on your advice-seeking radar yet. Hospitality VAR/ISV CBS Northstar is the company behind The Restaurant Technology Guys, a blog and podcast about trends in hospitality IT. Oftentimes company-produced content is boring and overly-promotional, but not The Restaurant Technology Guys. They provide information on restaurant payment processing and POS, kitchen management, security and more.
Podcast co-hosts Jeremy Julian and Ryan Williams have kept me entertained and informed during many workouts and cross-country flights sharing their real-world hospitality tech experiences. They offer insights that apply to restaurant owners, resellers, and ISVs.
But don’t just take my word for it that the content will help your POS business. Check out some of the top pieces “the guys” published on their blog in 2016:
Independent operators aren’t as convinced as their chain counterparts that technology gives them a competitive advantage. According to a recent survey from the National Restaurant Association, more than half of independent owners say that technology actually makes the restaurant experience more complicated for customers.
America’s interest in food and drink is changing. More and more people are choosing locally crafted beers to complement their local food. How restaurants integrate technology with the craft beer and dining experience will have a profound effect on their bottom line.
The kitchen has become one of the new frontiers for technological advances. IoT has applications for refrigeration, lighting, fryers and most, if not all, new commercial kitchen equipment.
With today’s real-time analytics, the possibilities are bounded only by your imagination. Virtually any question you have about making your restaurant more profitable, from operational efficiencies to customers’ real thoughts on your product, can be answered by consulting the right set of data.
With smarter reporting and inventory control, managers and owners can prevent loss and hold their employees accountable. By having secured access to review and approve inventory counts, any missing items can be easily identified.
Why use mobile pay? The simple answer: convenience. Sure, taking out cash or pulling a card from your pocket is not going to steal that much of your time. But compare that to sticking out your phone and tapping a monitor while holding onto a cup of coffee with your second hand, and mobile pay will win the speed and convenience title every time.
Key takeaway: 78% of restaurant operators cite the benefits of POS mobility as the top reason to upgrade their technology capabilities.
I’ll be keeping an eye (and two ears) tuned to The Restaurant Technology Guys. So should you. Follow this link to receive email alerts for new blog content, and subscribe to their podcast via iTunes or Stitcher. You’ll be wiser for it.